Evidence graph · finding
CorporatelowVerified2014-12
'Beast' refund form; treats and Pup Ice not covered
Customer Satisfaction Refund Form tells owners a dog that destroys a guaranteed toy is a 'beast' (<1% of dogs); one-time prepaid card; requires mailing the destroyed toy to Bloomfield. Bam-Bones, non-Extreme Skinneeez, Dura-Fused, treats and Pup Ice are not on the form.
Sources (1)
- Ethical Pet — Customer Satisfaction Refund Form (PDF)company documentVerifiedhe/she is a 'beast', a group measuring less than 1% of dogs in America!
Upstream: what leads here
Downstream: what this leads to
- Pattern across SPOT toys/chews: pieces break off, get swallowed, chokeowner-blame framing