CorporatehighVerified2015–2026

Pattern: company does not answer complaints

Three independent accounts a decade apart: 2015 cat-toy death complaint (reply only after 6 days / BBB filing), 2025 BBB review (no reply in two weeks), and the 2026 Fergie appeal (no reply from Ethical Pet as of 2026-09-24).

Sources (2)

PissedConsumer — Ethical Products (2015 teaser-wand complaint)
complaint site2015-09-28Verified
BBB — customer reviews
BBB2025-08-12Verified

Upstream: what leads here

BBB: not accredited; its only customer review is 1-star — no reply to calls or emails in two weeks
2015: SPOT mini teaser wand blamed for a cat's death; product pulled after BBB complaint
Formal appeals to Travelers and Ethical Pet: no response

Downstream: what this leads to

Nothing downstream.